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Zendesk on Fourth Source

How to build social media into a customer service channel that really delivers

By Nick Peart

Social media has become a daily reality for businesses across all sizes and sectors, particularly when it comes to their marketing...…

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Perfect Channel on Bdaily

Ten strangest things sold by auction in the last year

Picked by Phil Bird, CEO at Perfect Channel

Selling things by auction is gaining in popularity. It makes sense to consumers and businesses in a world where everyone wants to get the...…

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BuzzCity on iMedia Connection

Why aren’t we all mBanking?

It’s a fact that smartphones dominate today’s technology and are now the universally preferred devices used to access the internet. As...…

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Outbrain on The Wall

Seven myths about branded video content

The top three branded ads of 2013 were shared 11.6m times. That is 11.6m people clicking on a button to tell a friend about a piece of...…

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Clearswift on SC Magazine

Reporting cyber attacks should be "a legal requirement"

Shadow defence secretary Vernon Coaker will today say that reporting cyber attacks should be “a legal requirement” for private companies,...…

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Perfect Channel on Finextra

Pricing for Secondary Markets

Can tech ensure best value for sale of student loan book?

I believe that using the most advanced auction technology, a number of key factors could have significantly improved the Government’s...…

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Outbrain on iMedia Connection

7 myths about branded video content

The top three branded ads of 2013 were shared 11.6m times. That is 11.6m people clicking on a button to tell a friend about a piece of...…

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Zendesk on IDG Connect Marketers

Great Customer Service: A Marketing and Brand Building Tool

For businesses, engaging with customers individually when they make contact with customer service is just that – a chance to represent...…

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Perfect Channel on The Huffington Post

Top 10 Weirdest Things Sold at Auction

I've been involved in the auction business for over ten years and over £2 billion worth of transactions have been carried out using our...…

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Renaissance Learning on The Telegraph

Pupils 'shunning tough books at secondary school'

Research by Dundee University finds that pupils read relatively difficult books throughout primary education before an "alarming" dip in...…

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Renaissance Learning on The Guardian

David Walliams overtakes JK Rowling among readers in UK schools

With tales of Gangsta Grannies and Demon Dentists, the comedian David Walliams has overtaken JK Rowling and War Horse author Michael...…

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Renaissance Learning on MailOnline

Dahl pipped by the Wimpy Kid series: Late BFG and Matilda author loses his mantle as most read in British schools

Jeff Kinney has overtaken Roald Dahl as the most popular author in British schools - and David Walliams is fast catching up. Kinney, who...…

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