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Rant & Rave in Raconteur

Customers insist on better service

“You can easily swap between retailers, so these brands have been fighting for our pounds for a lot longer than other sectors,” says Nick...…

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Rant & Rave in Raconteur

'Human' bots are chatting up customers

Some software works by using natural language processing to enable computers to understand words and meaning accurately in real time....…

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Rentokil Specialist Hygiene in Cleaning Matters

Silo cleaning - a guide to best practice

Rentokil Specialist Hygiene technical manager Luke Rutterford looks at how to clean silo storage safely and to the best possible standard

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Rant & Rave in Business Advice

How to unlock great customer experiences in the “age of emotion”

How customers engage emotionally with a new brand or product can be considered vital to it’s future success. Here, founder at customer...…

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Rant & Rave in Property and Business Investment Show

Mitie and H&F want to know if you’ve got something to Rant or Rave about

Hammersmith & Fulham Council and its contractors Mitie are pioneering a new approach to giving residents in council homes the best...…

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