Rant & Rave coverage on EngageCustomer.com
When I interviewed for the CEO role at Rant & Rave, the culture stood out as being what separated this company from its competitors – customer success isn’t just our objective, it is our obsession. For Rant and Rave, culture is as important as attitude and experience, and the entire team truly believe in what we’re doing. They are committed, passionate and every single person is empowered – they are trusted to do the best they can for Rant & Rave. I’m thrilled to be a ‘Raver’ now too. Our technology platform encompasses customer and employee engagement which we believe are intricately linked – we capture feedback in real-time, at the frontline, where employees and customers connect. That is where the magic happens and where customers become a Raver or defector.